We found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleNew insights into emotion valence and loyalty intentions in relational exchanges.AuthorsMcKechnie, Sally; Nath, Prithwiraj; Xun, JiyaoPublicationPsychology & Marketing, 2018, Vol 35, Issue 2, p160ISSN0742-6046Publication typearticleDOI10.1002/mar.21077