As good as it gets? Chronic care management in nine leading US physician organisations.
Rundall TG; Shortell SM; Wang MC; Casalino L; Bodenheimer T; Gillies RR; Schmittdiel JA; Oswald N; Robinson JC; BMJ (Clinical Research Ed.), 2002, vol. 325, issue 7370, p 958, ISSN 17561833. ISBN 17561833.

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