Wait watchers: the application of a waiting list active management program in ambulatory care.
de Belvis AG; Marino M; Avolio M; Pelone F; Basso D; Dei Tos GA; Cinquetti S; Ricciardi W; International Journal For Quality In Health Care: Journal Of The International Society For Quality In Health Care / Isqua, 2013, vol. 25, issue 2, p 205, ISSN 14643677. ISBN 14643677.

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