Promoting quality: the health-care organization from a management perspective.
Glickman SW; Baggett KA; Krubert CG; Peterson ED; Schulman KA; International Journal For Quality In Health Care: Journal Of The International Society For Quality In Health Care / Isqua, 2007, vol. 19, issue 6, p 341, ISSN 13534505. ISBN 13534505.

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