Nurse management of patients with minor illnesses in general practice: multicentre, randomised controlled trial.
Shum, Chau; Humphreys, Ann; Wheeler, David; Cochrane, Mary-Ann; Skoda, See; Clement, Sarah; BMJ: British Medical Journal (International Edition), 2000, vol. 320, issue 7241, p 1038, ISSN 09598146. ISBN 09598138.

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