Who Is at Greatest Risk for Receiving Poor-Quality Health Care?
Asch, Steven M.; Kerr, Eve A.; Keesey, Joan; Adams, John L.; Setodji, Claude M.; Malik, Shaista; McGlynn, Elizabeth A.; New England Journal of Medicine, 2006, vol. 354, issue 11, p 1147, ISSN 00284793. ISBN 00284793.

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