We found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleStructure, process or outcome: which contributes most to patients' overall assessment of healthcare quality?AuthorsRademakers, J.; Delnoij, D.; de Boer, D.PublicationBMJ Quality & Safety, 2011, Vol 20, Issue 4, p326ISSN2044-5415Publication typearticleDOI10.1136/bmjqs.2010.042358