We found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleStructuring flexibility: the potential good, bad and ugly in standardisation of handoversAuthorsPatterson, E SPublicationQuality and Safety in Health Care, 2008, Vol 17, Issue 1, p4ISSN1475-3898Publication typearticleDOI10.1136/qshc.2007.022772