We found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleGeneral practitioners' experiences of patients' complaints: qualitative studyAuthorsJain, A.; Ogden, J.PublicationBMJ, 1999, Vol 318, Issue 7198, p1596ISSN0959-8138Publication typearticleDOI10.1136/bmj.318.7198.1596