We found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleDisclosing medical errors to patients: it's not what you say, it's what they hear.AuthorsWu AW; Huang IC; Stokes S; Pronovost PJPublicationJournal of general internal medicine, 2009, Vol 24, Issue 9, p1012ISSN1525-1497Publication typearticleDOI10.1007/s11606-009-1044-3