We found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitlePatient satisfaction with health care: critical outcome or trivial pursuit?AuthorsKravitz RPublicationJournal of general internal medicine, 1998, Vol 13, Issue 4, p280ISSN0884-8734Publication typearticleDOI10.1046/j.1525-1497.1998.00084.x